Refund policy

30-Day Risk-Free Guarantee

Your satisfaction is important to us. If you're not completely satisfied with your purchase, you may request a return within 30 days of delivery.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 30 days of delivery and include clear photos of the item and its packaging. Once reviewed, we will arrange a replacement or issue a full refund at no additional cost to you.

Return Eligibility

To qualify for a return:

• The item must be returned within 30 days of delivery.
• The item must be in its original condition.
• Original packaging should be included whenever possible.

How to Start a Return

To initiate a return, please contact us at teamveramonte@outlook.com and include:

• Your order number
• A brief description of the reason for the return
• Clear photos of the item, including any defects, damage, or issues being reported

Providing photos helps us review your request more quickly and ensure the fastest possible resolution. Once your request has been reviewed, our team will provide return instructions and assist you through the process.

Return Shipping

Customers are responsible for return shipping costs unless the item is damaged, defective, or received in error. In such cases, Veramonte will cover all applicable return shipping costs.

Refunds

Once your return has been received and inspected, your refund will be processed to the original payment method. Please allow 5-10 business days for your financial institution to post the refund to your account.

Contact Us

If you have any questions regarding your order or our return policy, please contact us.